After years of a complex system of menus and options and confusing language, my company has finally made the right move- away from Goldmine. Our company had been using Goldmine for some time as our contact manager for several years, and I cannot say I am sorry to see it go. First, a few of the reasons I disliked Goldmine as our contact manager.
Goldmine, though powerful, was far too complex for me to use on a daily basis as a contact manager. As with any business, ours depends on our ability to attrGoldmine and follow through with leads. With Goldmine, it was far too difficult to find a particular lead. Sure, it was there somewhere, but if you didn’t know specifically where it was hard to track down and search for.
When I began working here, I was not made aware that I would have to learn another language. Goldmine uses a lot of its own terminology throughout the interface, making things far more confusing than they need to be. To make matters worse, much of the terminology is unnecessary. I really wanted something that was simple and intuitive for the user.
After having to deal with the problems associated with Goldmine as a contact manager for so long, we finally made the move to 360 Lead Manager. A few nice things about it are:
- It is accessible from any computer connected to the internet
- Custom fields can be tailored for your needs
- The progress reporting system is powerful
- Easily distribute leads
- Email reminders
360 Lead Manager has many simple tools for finding your leads, making it so easy to use. It has filter options that allow you to sort and search through all of the leads in the system, including a quick search feature. Gone are the expensive and painful updates; 360 Lead Manager provides FREE updates automatically. We have already seen two major enhancements since we signed up. There are different editions for specific requirements, however, and we went with the Professional Edition for our company. Check out the demo at 360LeadManager.com
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